Our policies regarding refunds are tailored to the distinct nature of each service we deliver:

Completed Services

Regrettably, we cannot issue refunds for services that have been fully executed due to the variable allocation of resources and efforts across different stages of a campaign.

Administrative Fees and Installation Costs

No refunds are applicable to administrative fees or installation costs.

Taxes

Refunds are not provided for taxes imposed by regulatory bodies that are collected as part of the fees.

Terms and Conditions Violation

We retain the right to discontinue a client's service without issuing a refund in the event of a violation of our terms and conditions.

Exemptions for Same-Day Delivery

Please be aware that our refund policy does not cover same-day delivery services. We are unable to offer reimbursements for delays or interruptions caused by third parties. Typically, refunds are processed and expected to reach clients within 5 to 7 business days after the initial payment verification.

Cancellation Policy Overview

The cancellation policy is outlined to ensure clarity and transparency. It's imperative to consider the following key conditions:

Initiating Cancellation

If you wish to cancel, please contact our billing department or the designated account manager. Approval from the relevant department is required for the cancellation request to be considered valid.

Timeliness of Cancellation

For a cancellation request to be valid, it must be submitted within 24 hours of purchasing the service and prior to the initiation of project execution.

Exclusion of Third-Party Services

It's essential to note that our cancellation policy does not extend to services provided by third-party entities, including, but not limited to, hosting, web development, content creation, and similar services.